FREQUENTLY ASKED QUESTIONS
What are your questions about buying art? If you don't find your answers, please send me your follow up questions here.
How often is the Newsletter sent out? My newsletter is sent out two times a month featuring new artwork, pics, videos and other fun news featuring the Bearie Blvd. Bears ®. My subscribers are the first to see new Bearie Blvd. Bears ® 🐻 art.
How long will it take for my artwork to arrive? I ship artwork using USPS. Order processing time in the United States is 2-5 business days. You will be notified via email when your order has shipped. Your tracking number will be provided. After you add items to your cart, you will see the following shipping options.
What are the shipping costs for delivery within the United States?
STANDARD/ USPS First Class: Shipping for prints up to $34.99 - $6.00 within the United States. Shipping for paintings and prints above $35.00 - FREE within the United States.
PRIORITY Mail: $14.00: Ships in 2-5 business days plus 3-5 business days (not guaranteed) for USPS transit.
What are the shipping & handling costs for delivery to Canada? Shipping for orders up to $25.00- Flat shipping rate of $25.00. Shipping for orders $25.01 to $250.00 - Flat shipping rate of $45.00. Orders over $250.00 -Flat Shipping rate of $55.00
What is your Return Policy? If you change your mind about your purchase, I understand and want to make it right for you. Prints and non-commissioned paintings can be exchanged for a credit on traemundt.com for the full amount, minus any shipping costs as long as the following conditions are met:
- 7 days from receiving the artwork you must let me know that you would like to return the artwork.
- Your artwork must be unused and in the same condition as when it was shipped. It must also be in the original packaging.
What if I decide that I would like to return my artwork but the 7 day window has passed? Please send me a message. Your satisfaction is very important to me.
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